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Press Release
Benefits of the Tourism Grading Council of SA PDF Print E-mail

 

The Tourism Grading Council of South Africa (TGCSA) introduced the National Star Grading Scheme for tourist accommodation, emphasizing the overall standards of the property instead of the number of facilities that the accommodation offers. The Tourism Grading Council of South Africa (TGCSA) introduced the National Star Grading Scheme for tourist accommodation, emphasizing the overall standards of the property instead of the number of facilities that the accommodation offers.
Read more... [Benefits of the Tourism Grading Council of SA]
 
SA HOST - A Commitment to Quality Service in SA PDF Print E-mail

 

WHAT IS SA HOST?

 

SA Host is the national programme to develop and promote a culture of customer service in South Africa. It does this by:

  •  Creating an awareness of the importance of the individual’s role in delivering superior customer service in their place of work and their community. The experience gained from similar programmes run in fourteen countries worldwide, has been used to develop the SA Host programme.

 

OBJECTIVES:

  •  Improve service standards through training
  •  Change attitudes towards visitors by creating awareness of the value of the visitor industry to the country and the role played by every resident;
  •  Elevate national pride.
Read more... [SA HOST - A Commitment to Quality Service in SA]
 
Tourism Enterprise Partnership PDF Print E-mail

 

Tourism Enterprise Partnership (TEP) is a business trust initiative by Department of Environmental Affairs and Tourism (DEAT), which identifies, facilitates and fosters commercially viable business transaction between established industry players and SMME’s. 

At the Starting Gate

 

There are a few things all SMMEs (small, medium and micro enterprises) need to know before approaching the TEP for assistance:

  1.  The TEP assists on a case-by-case and project-by-project basis, so applicants need to contact one of its provincial offices for an application form well in advance.
  2.  To qualify businesses need to already be established and operating; demonstrate sustainability, capacity for growth and job creation; and be:
    •  directly involved in the tourism industry (including tour operators, travel agents, crafters, small hotels and B&B's) 
    • registered and legally compliant - although the TEP is able to assist with the latter if required 
Read more... [Tourism Enterprise Partnership]
 


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